Who we are
“Our team of empathetic listeners comprises individuals who understand that every person’s story is unique and deserving of compassion and understanding. We believe in the power of empathy to create connections, foster healing, and provide solace during life’s challenges. Grounded in active listening and genuine care, we offer a safe and nonjudgmental space for individuals to express themselves authentically. Our diverse backgrounds and experiences enrich our ability to connect with people from all walks of life. Together, we are committed to supporting you on your journey with warmth, empathy, and unwavering compassion.”
Information We Collect
At Luna Empaths, we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our empathetic listening services.
1. Information We Collect:
- Personal Information: When you engage with our empathetic listening services, you may choose to provide personal information such as your name, email address, or other contact details. This information is voluntarily provided and is used solely for the purpose of facilitating communication and providing support.
- Conversation Data: During empathetic listening sessions, our listeners may take notes or record key points to better understand your needs and provide appropriate support. These records are kept confidential and are used solely for the purpose of improving our services and ensuring quality support.
2. How We Use Your Information:
- Providing Support: Your personal information is used to facilitate communication and provide empathetic support during listening sessions.
- Improving Our Services: We may analyze conversation data and feedback to improve the quality of our empathetic listening services and better understand the needs of our users.
3. Confidentiality and Security:
- Confidentiality: Our listeners are trained to uphold strict confidentiality standards and are committed to protecting your privacy. Conversations and personal information shared during listening sessions are kept confidential and are not shared with third parties without your consent.
- Security: We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or misuse.
4. Third-Party Services:
- Third-Party Platforms: Our empathetic listening services may be hosted on third-party platforms or websites. Please review the privacy policies of these platforms for information on how they collect and handle your personal information.
5. Your Rights:
- Access and Correction: You have the right to access and correct any personal information we hold about you. If you would like to access or update your information, please contact us using the contact details provided below.
6. Changes to This Policy:
- We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.
7. Contact Us:
- If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at empathluna@gmail.com.
By engaging with our empathetic listening services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Thank you for trusting us with your privacy.
-Luna